Improve Customer Experience With Direct Mail & Gifting | Sendoso
Make onboarding unforgettable and impactful
Successful onboarding is key to product adoption and retention. Send a welcome kit with branded swag and educational materials so customers become excited to get started with your company.
Address Confirmation ensures your customers receive items wherever they’re currently working.
Encourage renewals
Upcoming renewal? Stay top of mind with your customers and make renewing a no-brainer. Automatically send them surprise treats from our extensive marketplace of food and wine options. Or send a highly personalized gift from Amazon with a handwritten note 60 days before renewal.
Diffuse tough situations
Sometimes things are out of your control. Remedy a less-than-stellar customer experience or support issue by sending a $50 eGift as a thank you for your customer’s feedback and understanding, turning a negative experience into a positive one.
Have questions about our sales and marketing solutions?
Ask us anything about how sending delivers impact for sales, marketing, and ABM.
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Trusted with over 15 millions sends from brands around the world.
We’re just scratching the surface! Sendoso has so much more to offer.
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Seamless integrations with the tools you use everyday
Send from wherever you work using seamless integrations with tools like Salesforce and Influitive. You can also automatically send eGifts once customers complete surveys via SurveyMonkey. And, work with your marketing team to automate sending onboarding kits once a deal is closed-won or a handwritten note 30 days prior to renewal using Marketo.
30%
lead-to-opportunity conversion rate
$4K
in influenced pipeline for every dollar spent
$7M
in influenced pipeline
“Sendoso helps Cornerstone accelerate deals and set meetings with the prospects we have a difficult time getting in touch with. The unique sends help us break through the noise.”
Deb Convery
Head of Global Mobility & Immigration
345%
increased response rate
37%
increase in response times
71%
of closed sales include Sendoso engagement
“Groundbreaking for our industry. Our customers are very responsive to Sendoso gifting because they’re not used to being engaged in this way.”
Matthew Nicholson
Director of Sales and Marketing at MachiningCloud
40%
increased win rate
“People don’t respond to outbound emails unless there’s something in it for them. Sendoso lets us send tailored gifts our B2B customers are excited about.”
Melanie Tsoi
Strategy and Operations Manager at MasterClass
100%
increase in demo requests
“Lets us make the easiest campaigns we’ve ever run. Just press play and get custom, automated gifting week to week.”
Gianna Barrere
Content Marketing Manager at PerformLine
Check out these customer experience resources
Call Your Customer: Empathy and Problem-Solving During Uncertain Times \
Instead of thinking of how you’re going to win them over, try simply picking up the phone and doing a quick check-in.\
\
Read More](/content/blog/call-your-customer/index.html)
15 eGift Ideas to Support Customers Working from Home Right Now \
Check out the ways we’ve seen customers use digital and eGift strategies to stay connected.\
\
Read More](/content/blog/15-egift-ideas-for-working-from-home/index.html)
2021 State of Sending \
Is H2H the new standard for B2B audience engagement? We surveyed hundreds of B2B marketing, sales, and CX leaders to understand how they are making their campaigns more human.\
\
Read More](/content/resources/ebooks/2021-state-of-sending/index.html)
See how leading B2B companies use Sendoso to fuel revenue
“Sendoso helps Cornerstone accelerate deals and set meetings with the prospects we have a difficult time getting in touch with. The unique sends help us break through the noise.”
Peter Tarrant Account Based Marketer, Tipalti
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